Frequently asked questions
Straight answers, no fine print surprises.
If your question is not here, ask us directly. We would rather explain twice than leave you guessing.
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How we help
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Still have a question?
Ask it the way you would ask a friend. We will answer plainly and tell you if it is something only your utility can resolve.
Not a utility. No brand affiliation. Assistance fees are separate from any utility bill.
Disclaimer: Brights Energy is an independent third-party service assistance provider. We are not affiliated with, authorized by, or endorsed by any electricity, natural gas, or utility service provider. Brand names, if mentioned, are used strictly for informational purposes only.