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Start, stop & move

Moving? Let the lights be the easy part.

General, independent guidance on the usual steps to start, stop, or transfer electricity and natural gas service. You make the requests with your utility; we help you prepare.

Three common scenarios

What usually happens, in plain language.

Every utility sets its own rules, forms, and timelines. The outlines below are general and may differ from your provider’s process.

01

Starting service

Moving into a new place usually means contacting the utility that serves that address, confirming the start date, and sometimes providing identification or a deposit.

  • Confirm which utility serves the address
  • Pick a start date a few days ahead where possible
  • Have ID and the service address ready
  • Ask about deposits and how to avoid them
02

Stopping service

When you leave, you generally request a stop date, provide a forwarding address for the final bill, and note the last meter reading if you can.

  • Request the stop date in advance
  • Give a forwarding address for the final bill
  • Photograph the meter on move-out day
  • Keep the confirmation number
03

Moving within the same area

If the same utility serves both addresses, many allow a single transfer request. Overlapping service for a day or two is common while you move.

  • Ask whether a transfer is possible
  • Overlap the dates to avoid a gap
  • Update autopay and paperless settings after the move
  • Check for a new account number

A checklist, not a form

We do not collect your move details here.

Service requests belong with your utility, so this site has no start, stop, or move forms. If you would like help preparing, tell us about the move on the contact page and we will put together a plain checklist with you.

Disclaimer: Brights Energy is an independent third-party service assistance provider. We are not affiliated with, authorized by, or endorsed by any electricity, natural gas, or utility service provider. Brand names, if mentioned, are used strictly for informational purposes only.

House keys beside a small red model house on a wooden table

Moving questions

Before you book a session.

Independent guidance

Planning a move?

Tell us the dates and the two addresses and we will walk you through the general steps for each utility involved.

Not a utility. No brand affiliation. Assistance fees are separate from any utility bill.

Disclaimer: Brights Energy is an independent third-party service assistance provider. We are not affiliated with, authorized by, or endorsed by any electricity, natural gas, or utility service provider. Brand names, if mentioned, are used strictly for informational purposes only.